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Roberto's Italian Restaurant & Takeaway Batley Reviews from The Last Year
SLOW SLOW
SLOW,very very slow to say the place was not busy at all. Having said that there were only 2 ladies looking after the whole restaurant and the bar plus the bar area and cleaning.
Really not good
We decided to go to Roberto's as a family as we had never been before and we love Italian cuisine, and had heard good things. NOPE! Not good! Waited for someone to 'turn up' in the bar area to seat us, even though we had booked! The place had cold air-con going full blast in January! OK food: Garlic mushrooms- raw garlic and watery sauce Seafood spaghetti- plenty of seafood but not well prepared I.e dirty prawns and broken mussels. (They didn't seem to understand the significance of this) again in a watery tasteless sauce. Chicken Cacciatora. -( same sauce as above) How you make chicken that dry is beyond me. The wait between starters and mains was insane. No staff available to complain to. All they wanted to do was satisfy 'Just Eat' orders. Loads of taxi drivers sat in the bar waiting. After having to stand up with our coats on to get the bill we were met with much hostility. If you think about going here, do yourself a favour and go half a mile down the road to Zucchinis. Better welcome, bettersurroundings, Better service. BETTER FOOD
First time ordering takeaway
Ordered takeout pizza for tea first time .. telephone service was good, everything read back on what had been ordered. Food ready on pick up .. Absolutely delicious... Will definitely order again. Pizza was perfect, the pizza base was spot on, nice, thin & crispy. Just what I asked for ..
Poor service
We have eaten here many times but it seems to have gone downhill. We were left in the bar for half an hour before being shown to a table the another 15 minutes before our order was taken. The food was good when it eventually arrived but with such poor service we may not return.
Dont go if your looking for a warm friendly italian restaraunt
Roberto's has lost its soul,I went when it was in Dewsbury and was a totally different place, it had a friendly happy vibe, the premises in Batley felt cold and uninviting, miserable staff and the experience was made worse by just eat drivers coming in with their big red bags. Didnt enjoy the big tv playing (Whats happened to background music) or the bright lighting. The portions were small also. wont be going back im afraid.
The best
One of the best Italian restaurants there is and I've been to a few. This place is all about the food, no gimmicks, no designer decor, no snobiness. Just honest to god amazing Italian food.
DO NOT DINE HERE
Absolutely disgusting service and food. We were left for an hour at the bar and when we were asked to be seated the waitress said, “oh sorry I thought you were chatting” we knew this was a lie and when we made a complaint the chef came out to apologise because it was his fault. There was only “one chef” in the kitchen. This was also a lie. The chef showed us pictures of the ceiling collapsing from the bad rain from the night before. Surly they should have shut the kitchen!!! They gave us complimentary glasses of wine which then accumulated fruit flies in them!! My food was mediocre and my friend’s muscles was uncooked and had to be spat out. The manager did not give us anything complimentary/take anything off the bill for this horrible service and food. DO NOT EAT HERE.
Great food and service by all
Great food great service by the chef who came out and gave us our food Great front off house as well always go the xtra mile Definitely be back
Amazing meal
Visited Robertos last night, the food was absolutely delicious.the staff were very friendly and attentive and was really nice to chat to the chef/owners. We were seated to our table and our drinks/food order was taken promptly. We had asked if we could have a short break between the starter and the main which was fully accommodated. We will definitely visit again as found the whole experience very enjoyable.