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Shogun Restaurant Palm Desert Reviews from The Last Year
Food was delicious, our chef and waiter were great.
My problem comes with the fact that they close at 10pm, however during our visit when it hit 9pm they shut off the music and most staff left the building. It was really awkward and we felt basically kicked out at that point even though they were open for another hour. We ended up leaving shortly after as we felt unwelcome to stay as the restaurant was shut down.
One of the worst dining experiences in a long time.
Very hot in the restaurant and not very clean. Chairs are falling apart and ceiling is covered in grease.. Food was over cooked and flavorless and service was non existent. No refills, no check ups, and plates were left stacked up on the table. Restaurant is also extremely loud and nearly impossible to have a conversation with the person on your left or right. Also running a gift card scam where they issued gift cards for poor experiences and now they are not accepting those gift cards. Will not be back
worst experience at this restaurant, service was bad,
worst experience at this restaurant, service was bad, server did not checked on us after drinks were order, drinks were finish and server nowhere to be found, had to ask for water to one of the bussers walking by. food was not tasty at all, flavor missing, nice chef but food need it flavor. Order a sushi and was never brought to the table. Been to hibachi and kobe many times and wanted to try this place out but after today will never go back. Experience not worth the money or tip, service charge was automatically added to bill for a service that was absolutely not there.
The service was terrible.
I had reservations for 7:30, and didn't get appetizers until 8:20. The waiters didn't check on us or anything. Terrible overall experience.
We had dinner on a Friday night with Anthony as our server,
We had dinner on a Friday night with Anthony as our server, and he was great very attentive. When we come back we will definitely be requesting him. Thanks for your great service and for being so kind Anthony, it's very much appreciated. Food was also delicious!
For very bad service.
We were a small party and the service was very poor. It took over an hour to get our appetizer and we didn't receive our sushi roll until the chef was cooking. We have been here on several occasions and never had experienced this. What is most upsetting is that when we asked to speak to a manager there was no attempt to call them over pretty much shrugged their shoulders and apologized. I won't be back anytime soon
What a disappointment.
The cook was inexperienced "the show was just awful" and use tones of soy sauce! My lobster was barely cooked/ raw and my mouth was numbed after eating so much of sodium! Over price for what you get. Fells like fast food teppanyaki restaurant! I wouldn't recommend this place. Oh, be cautious they add the tip on the bill!!!
I rarely write a review.
This was so exceptional I felt I must write a review. On 4-18-24, my wife and I went to Shogun for dinner in Palm Desert. We have been to many teppanyaki restaurants before including this one and other Shogun locations. This was the worst teppanyaki experience we ever had. The chef was so inexperienced, he said this was his 2nd week, I thought he was joking but he must be telling the truth. There was NO SHOW. He even didn't do the smoking train right. He used the largest knife I ever saw any teppanyaki chefs use, he actually uses a large chef knife, and he had to slice several times to make 1 cut. We paid extra at teppanyaki restaurants for the show. But we didn't get any show, he didn't do any tossing egg, srimp or twirl knife, etc. Absolutely NO SWOW. For food, it wasn't any better. He used so much soy sauce, the fried rice was dark and salty. We ordered 2 filet mignon and lobster. We requested the meat to cook 2 different ways but he cut meat all small, cooked all same way and split the meat. So, both of us got the same meat. And the lobster was raw inside. We ended up taking food back home and made something else with them the next day. We spent more than $100 for food and I felt I would get better food at the fast food Chinese restaurants. Total waste of money and food. I don't blame the chef entirely, I blame the restaurant management that put out the chef who is not ready to perform yet. By far the worst teppanyaki experience ever!
I made a reservation yesterday for eight of us to celebrate
I made a reservation yesterday for eight of us to celebrate mine and my uncle's birthdays. On top of it taking 20 minutes to heat up the grill, the sushi chef was apparently "backed up" with orders and the three sushi rolls that my brother-in-law and I ordered literally came out as everyone else was finished with their teppanyaki orders. It was bizarre and inappropriate. The waitress did let us know but it was almost too late as we were getting the bill as we were wolfing down the sushi. What was once a tradition for my family - especially my young nephews - sadly won't be any longer because of this experience. If the restaurant was crowded I would almost understand but it was very empty.
Came here on a Sunday afternoon being that it's Sunday
Came here on a Sunday afternoon being that it's Sunday wasn't much of a crowd so we were seated right as soon as we walked in upon seated we got our drinks and appetizers served quickly on time Angel our chef was friendly Food did lack flavor very equivalent to chipotle just upscaled version ambiance and someone cooking it in front of you Overall good for the price drinks food ambiance
Went here for my mother's birthday dinner while we were
Went here for my mother's birthday dinner while we were vacationing in Palm Springs. Easy to make a reservation. Was quickly seated upon entry. The food was good and good portions. The chef, however, was good but could have been a little more personable. He opted to entertain us with music instead of being really engaging.
Marvin our chef was amazing! We were a party of 10 and he
Marvin our chef was amazing! We were a party of 10 and he payed attention to each and every single one of us. 10/10 recommend. Our appetizer the fire cracker shrimp was amazing too! Will definitely be back!
Been here more than once.
Notice this place has had its ups and downs, but seems the trend is more down than up. If here on a busy day it is a hit or miss. More miss than hit. But, on slower days service is better. Food just ok. If here for date or fun is just ok experience. Food is just ok. Would choose other teppan place as there options in the valley.
This place was very disappointing to experience.
It was my birthday dinner and I was hoping to enjoy the night. Well the table we were at wasn't working the chef we had kept trying everything to fix it, while none of the other staff (manager included) stopped to help or talk to our chef. We were eventually moved to another table, but not before most the food placed on the broken table was already over cooked. No replacements were made. No one but our chef said sorry. No one came over to sing happy birthday to the table, like they were doing for other customers throughout my time there. We talked to the manager after we got the checked, and explained everything. Then he gave half ass excuses and only helped out a little bit. Overall a terrible experience and won't be returning to that location.
Went to Shogun for the first time and had a wonderful
Went to Shogun for the first time and had a wonderful experience, the food was amazing, the service was great, very friendly atmosphere, very filling, prices are average, I would definitely recommend.
Do not call this Japanese food, terrible.
I have been to a lot of Japanese restaurants and by far this was one of the worst I have ever been too. Had Chicken teriyaki very dry, pieces cut too big, and was not hot at all. 2nd plate was spicy chicken same thing very dry, chicken cut too big and food was not hot at all nor spicy. Was very disappointed and is food overprice for the quantity of food. Asked to speak to manager but of course, he was not available to speak to us. Do not recommend nor will we come back.
HORRIBLE!! Go Anywhere Else
HORRIBLE!! Go anywhere else. We had reservations for four at 5:30. By 6:30 we had never seen our serve since accepting our drinks, and the chef had still not come. When I went to ask Jazmine at the front desk what was happening, I got a rude reply that they were just busy and she would get her manager. Her manager never came. We waited another ten mins for our chef to come. Then the manager came. I told him I wanted to leave and just pay for my drinks and he refused since the chef was there. I asked for some type of discount, and he said nothing. He had no acknowledgment for the fact our table was forgotten and had to wait an hour. The chef then had the audacity to ask how we were doing. I replied I not good. And he apologized that we had to wait so long since he was on lunch. What a ridiculous experience. The lack of management and professionalism here is noteworthy!! I CANNOT believe you would leave ONE - JUST ONE chef during the 5-6 hour. And no discount. No refund. TERRIBLE SERVICE. NEVER coming back. Ruined my last night of vacation!
Pretty good
The food was pretty good but lacked any distinctive flavours. Typical sauces but the ginger sauce lacked spunk. Service was very attentive.
Palm Desert's Best Restaurants that are most frequently booked by customers of Shogun Restaurant Palm Desert
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Whose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
Tune into NBC News - Top Story Tonight 7:40p ET
Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Appointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Shogun Restaurant Palm Desert User Reviews & Question Forums
Shogun Restaurant Palm Desert Yelp Reviews |
Latest Reviews On Yelp
By 👻 @rosario .. (04/26/2024 3:00 am)
Shogun Restaurant Palm Desert Tripadvisor Reviews |
Latest Reviews On Tripadvisor
By 👻 @Juanita V (11/26/2023 3:00 am)
AppointmentTrader Platform Reviews |
Reviews from real people using AT!
By 👻 @GainfulEdge65 (03/19/2024 2:48 am)
Restaurant Transfers FAQ |
Questions around how AppointmentTrader works for Restaurant Reservations
By 🦚🇫🇷 @ChoiceBird42 (04/15/2024 11:46 am)
AppointmentTrader FAQ |
Questions and Answers around the platform.
By 🥷🏻 @ColorfulRod45 (05/21/2024 5:14 pm)