Not a good experience at all. - The Arthur J Manhattan Beach - Buy Reservations
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🤮 1/5 - Not a good experience at all.
By 👻 @Frank D., 03/17/2023 3:00 am
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My partner and I came out for a small celebration dinner. First off they made us wait 15min for our table and it wasn't even that busy. They gave us 2 cocktails as an apology for the wait which was a nice gesture from the Manager, who was a very charming friendly man. Although to say that the cocktails didn't tasted that great and were disturbingly sweet that we only had a sip or two cause one does not want to start their dinner with something that sweet. When we finally sat down it took a while again for a server to come and the young man who came to poor us some water was all flustered and in a rush of some kind (it was not busy) that he spilled a bunch of water on our table and never came back to clean it up so we did it ourselves, no big deal but still. Our server was nice enough when he took our order and recommended us certain apps that he likes and we also ordered a KC steak and a filet. First off the appetizers were extremely underwhelming, the French soup was barley Luke warm and consisted only of grease and cheese in the mouth and burned onions. The wedge salad looked very sad, tasted bland and when we asked for extra dressing it took them at least 10min. The scallops were chewy, rubbery and cold. The truffle sauce they put on top tasted a bit rancid and was way over powering. They say they bake the Parker house freshly every day but they looked and tasted worst than store bought ones. The table next to us had the popovers and they send them back cause they were that bad. When we complained about certain food items another manager came by who was not even near as accommodating as his colleague was. If I remember well his name was Anthony and he said he was gonna take care of it. Didn't see him for at least 10min after and saw him hanging at his own bar talking/flirting with some ladies. He finally came and dropped a shrimp cocktail on our table saying "it's on the house" that's it! The shrimp was not of great quality and overcooked, one even had an unpleasant mushy texture that I spit it out in my napkin. The steaks than came and they were barely warm, we asked to get them warmer but when we got them back they look all grey ish and slightly over the temp we ordered. My partner and I finally were tired of it and decided not to say anything anymore and just ate some of our steaks. The sides as well were cold and not seasoned properly, they were also very very basic as in cafeteria at a school or hospital basic. I wanted to try and have a saving grace with the food and asked our server what he recommended. We followed his advice and ordered a fritter. Too bad I didn't take a photo cause this was an abomination, it looked like someone already ate from our plate before they brought it, even the ice cream. It didn't tasted good and way too sweet. We were done after this and asked for the check. While waiting for the check we observed that that same manager was still hanging at his own bar drinking and flirting with ladies. Even the people seating next to us were complaining about that particular manager and the food as well. On the check they left the French soup out but I'm sorry that doesn't make up for everything that is wrong and bad about the food and their manager his poor service. I will definitely never be coming back to this place or recommend it to anyone.
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