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Upstairs At The Grill Chester Reviews from The Last Year
Creating precious memories
We wanted a special meal to celebrate our anniversary and my birthday, and special it was. Davidson was fabulous from start to finish, he was very knowledgeable around the wines and menu and was attentive throughout. The food was excellent and the steak cooked to perfection! We will definitely be back. Thank you to the whole team for a precious memory. Jess and Mason ❤️
Excellent night
My wife and I went to the restaurant for an early dinner, we had gift vouchers that were given as a present. We arrived to find our table was downstairs as I didn’t state a preference when I booked online, we requested a terrace table if possible which was granted with no fuss. A very small problem ( of my own making) was quickly resolved by the super efficient and friendly staff by going above and beyond. When it was time to settle the bill we didn’t have the correct page of the voucher,Haf sprung into action and sorted it. On the whole it was a very enjoyable evening with excellent food and wine but the icing on the cake was the brilliant staff who in my opinion are the restaurants biggest asset
Special Occasion Done Right!
An example of what a special restuarant should be like. Warmly welcomed as the host took our coats and showed us to the bar area where a friendly gentleman sorted us with some drinks, the cocktail was fantastic. The food then followed which was absoltuely superb, you can rack up a large bill quite easily here but we could not fault it. All three courses were phenomenal! The quality of the service matched that of the food, a real example of just great service. We'll be back!
A wonderful night to remember
A night to remember. We went for my birthday and I was made to feel special from the moment we walked through the door. We sat in the bar area downstairs where we were brought drinks to start our celebrations. Our waiter went through the menu with us and showed us the cuts of meat explaining the differences. We were then taken to our table upstairs in a wonderful area which looked magical and a birthday card was on the table for me which was a nice thoughtful touch. The staff were all friendly and new their job well . The food was amazing. I started with the French onion soup with a cheese topping. The best I have ever tasted. Followed by ribeye steak which was tender and had so much flavor. Side dishes we shared creamed cabbage with bacon , confit of carrot with marmite essence and thrice cooked beef chips. I could not fault any of it. I managed a creme brulee with shortbread although I was feeling quite full at that stage. Good food in a relaxed welcoming atmosphere. We could not have asked for more. Thank you
Unrivalled perfection.
Our favourite restaurant in the UK, we haven’t been for a few years and it’s just perfect as always. The service is exceptional, the food is seasoned perfectly, competitively priced and completely faultless. We would visit every weekend if we could. Thank you for such a wonderful evening, our most favourite and special place.
60th meal
Husbands 60th birthday meal, What a lovely place, staff so helpful and friendly. And the lovely touch of a card and nice rum for the birthday boy. Food truly the best
Nice place
We had dinner here on a Thursday evening The staff were friendly and helpful The food was very good and everything was fresh and tasty
Great place to eat
This was a great place to eat. Lovely ambience and staff, excellent service. We both tried the steak frites and shared sides of onion rings and macaroni and cheese. We followed up with sticky toffee pudding, tea and coffee. The quality of the food and standard of presentation was excellent. Would definitely eat here again. Highly recommended.
Lovely menu, knowledgeable staff to help you choose and lovely ambiance in the bar area
Upstairs at the grill, downstairs seating. Beautiful food, great atmosphere and lovely staff. We have been here before with some friends so came back with our daughter for a weekend away. We were not disappointed. Would go again if we lived close by
Not quite worth the price tag
I guess you could say “ it’s your own fault “ I saw the website whilst looking for somewhere special to eat and couldn’t resist. I knew going in it was pricey, but if the meal matches the hype I truly don’t mind. On arrival you get taken upstairs and then go through a process of having the menu explained and specials offered. The staff are friendly and attentive and extremely helpful, can’t praise them enough. Over your drink you also get shown a couple of cuts of meat. I get it, but personally don’t see the need. Choices made you then get to choose sides. I again don’t understand why these places can’t include a portion of sides but I guess the chance to make even more profit can’t be resisted. £5 for a small bowl of chips is impressive though! Wine is pricey as well, and tbh it was in my opinion disappointing. No Malbec, which has to be one of the best pairings with steak. The wine we selected was £40 a bottle, out interest I saw you can buy it for £5.81 online….. and it wasn’t a great pairing. The meal was…ok, my wife chose a slightly smaller steak than me and it only just qualified as “ medium rare”. Both our steaks were slightly too charred but ok overall. The fries come with chicken salt which is very salty but tbf the triple fried chips are very good. Given that by now we had spent close to £200 on 2 pre-dinner drinks and 2 steaks and chips with a bottle of wine and a shared sauce, we didn’t order anything else. Oh, and they add a discretionary surcharge, I don’t mind as long as I know because the service was very good and it’s what I would tip in any case but…. I liked a lot of things about this place but ultimately for me the food didn’t deliver and that was a shame. Charging high prices only works if the experience lives up to the £…..
First Class
We visited Here yesterday 2 March 2024. and from the moment we arrived we Knew we had picked a winner, our Party was twenty-four people, we all had different meals and starters, the feedback I got from my family was 5-star rating for Food, Drink, Service, & atmosphere, we all would recommend this Fine dining experience, hope to be back soon. Keep up the excellent work
Amazing Experience Thanks
An amazing evening, with amazing food and service. Having lived in Chester for years I have to admit that Upstairs at the Grill has never been on my radar, what have I been missing! Our evening started being ushered to a high table in the bar area for drinks, this has a French Brasserie feel with an influence of South America and a vast selection of beverages. With a glass of Champagne in hand, we carefully studied the Wine List looking for a bold red to accompany our impending steak selection, we found a rich Amarone from Veneto which was lovingly decanted and taken straight to our table. Next, food...... as you'd expect the menu has an extensive selection of steaks, and plenty of sides to choose from. To start I took the French Onion Soup, which is more like a rich gravy topped with grilled cheese, I accompanied this with a glass of sweet Gewurztraminer what a pairing, my dinner date had the fire-kissed King Scallops, laverbread, tarragon butter & sea herbs. For main course it had to be USDA Prime Delmonico, I love a Ribeye and how often do you get to sample the highest grade of steak with such a great marbling. We accompanied that with bone marrow, triple cooked chips, Heirloom tomatoes and the most amazing Iceberg lettuce with blue cheese espuma and Stilton crumbs, not to be missed. Now you may think this is all about the food, but the service was the crowning glory, since our return from Covid-19 I've struggled with the half hearted shipment of plates we now accept as service. At The Grill my faith has been restored that there are still some bastions left who value the impact of great service - Thank You 10/10
Fantastic from start to finish
Everything from the booking process right through to leaving the restaurant was perfect. Dined there for my wife’s birthday and restaurant left a personal birthday card for her. Lovely touch. Staff are fantastic. Genuine, knowledgeable (and have passion for what they do). Nothing too much trouble. Cocktails to start were fabulous, and made us one especially (even though not on menu). This is a steak restaurant and as expected the food was brilliant. Cooked to perfection. Wine recommendation was spot on as well (recommend the Georgian Red). An absolute gem of a place, and looking forward to going back when next in Chester.
6 star experience
We went for my 18th birthday. The food was beyond good, everyone said it was delicious. The service was excellent, Elz created a special cocktail for my day and taught me how to make it afterwards. Lewis (our maître d’) showed us the special steak knives and their history. Overall would give 6 stars if possible.
Sublime
Top notch from start to finish. A real symphony of flavours. The presentation in the way everything is served is so nice. The service is brilliant, not too formal, just right. Special thanks to the team who made feel right at home. I even benefitted from a complimentary dessert as the team said I had to wait too long! Amazing customer service and customer experience Can’t wait to return.