Terrible Customer Service - Zuma Miami - Buy Reservations
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Booked 1 times by Zuma Miami customers.
Ranked #53 in Miami's Best Restaurants.
🤮 1/5 - Terrible Customer Service
By 👻 @Trina H, 01/30/2024 3:00 am
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Terrible experience. We had reservations for Monday night at 8. We were shown to a high top table in the loud bar. We asked if we somehow booked wrong, and we were told no. I asked for a table in the dining room. I was told that the high top table 6 feet from the bar WAS in the dining room. Obviously not. We were then told we could wait at the bar…..where there were no seats. The 3 hostesses were more interested in their conversation than customer service. We won’t be back.
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